Returns and Refunds

Current guidance for ready-to-wear returns.

These notes set expectations for return condition, sale-item treatment, and the role sizing guidance plays before purchase.

Returns

A practical policy direction for the storefront.

Final operational rules can become more exact once checkout, order placement, and customer-service tooling are live.

Returned items should remain unworn, unaltered, and in their original condition with the relevant packaging or tags.

Selected sale pieces may be final sale. Where that applies, the product page or sales context should make it clear.

Because fit confidence matters, customers are encouraged to review the size guide and contact support before purchase when unsure.

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